Karmen Paige, an NHS worker from Essex, booked a week at Haven's Seashore Holiday Park in Yarmouth for £1,837, but found soiled sheets and children's clothing, possibly with urine and faeces, under a bed in her caravan, along with other hazards. Despite an apology and a partial refund of £100, the company refused a full refund. A Haven spokesperson said they acted quickly to address the complaint and apologized.
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