Report a problem

What is the problem?

Could not attach a screenshot — send without it

Weekly Digest №28 Xiaomi enters the camper market with the SkyNomad brand Read
Incidents ES Spain
РУС

Roadsurfer customer disputes unjustified €542 damage charge for motorhome

03.07.2026 14:55 1 min 1 source
www.ocu.org SPA
Roadsurfer customer disputes unjustified €542 damage charge for motorhome
Original source: www.ocu.org

A customer filed a complaint with OCU against Roadsurfer, which charged €542 for damage to a rented motorhome. The renter claims the broken blind was photographed before the rental began, and the exterior scratch is unproven. He also reports a refrigerator malfunction that caused food spoilage, demanding the charge be canceled, compensation, and a review of the company's practices.

Share this news

Facebook Reddit Pinterest X WhatsApp Telegram

Aggregated by OpenVan.camp from the public sources listed below, with AI-assisted translation and summary. We always link to the original source. Machine translation may differ from the original -- check the source for important details. Images and content remain the property of their respective owners. Copyright information

Story sources

Roadsurfer customer disputes unjustified €542 damage charge for motorhome

03.07.2026 www.ocu.org SPA Original source
Stay connected

Follow OpenVan.camp

Pick where you live

X X Telegram Telegram WhatsApp WhatsApp Facebook Facebook Pinterest Pinterest

🇪🇸 Spain — fuel prices

Updated: 11.07.2026

Sin plomo 95

$1.79 /l

€1.57 · £1.34/l

97 of 133

pricier than 72% of countries

Sin plomo 98

$2.01 /l

€1.76 · £1.50/l

67 of 92

pricier than 72% of countries

Gasóleo A

$1.81 /l

€1.58 · £1.35/l

96 of 134

pricier than 71% of countries

Gasóleo Premium

$1.94 /l

€1.71 · £1.45/l

23 of 41

pricier than 54% of countries

GLP

$1.22 /l

€1.07 · £0.91/l

45 of 51

pricier than 86% of countries

GNC

$1.65 /l

€1.45 · £1.23/l

9 of 15

pricier than 53% of countries

All countries Prices: Spain
Cheapest on the map

Popular route

Distance

Fuel cost

~

Est. time

~

Open on map
Quiz: test yourself
Guess the vanlife lingo — 3 quick questions
1 / 3
Q1 When is a hardstanding pitch especially useful?
VanSky - weather index · Spain

Best regions in the coming days

Asturias +21°·43 km/h
92
Canary Islands +23°·41 km/h
89
Galicia +23°·27 km/h
88
Cantabria +25°·44 km/h
85
Castile and León +27°·38 km/h
84
Avoid now
Balearic Islands +31°·25 km/h
39
Region of Murcia +27°·25 km/h
47
All regions

Upcoming Events

All Events
SEP 2 –6 WED 2026

Tomares Fair 2026

Festival Spain 1
Tomares
Upcoming 70%
OCT 11 –19 SUN 2026

International Caravanning Exhibition Barcelona 2026

Exhibition Spain
Fira Barcelona Gran Via, L'Hospitalet de Llobregat
Upcoming 90%
DEC 4 –8 FRI 2026

Madrid Expo Camper & Caravan 2026

Exhibition Spain
IFEMA Madrid, Madrid
Upcoming 80%

Recommended

All News
Life in a Campervan: 2 Years on the Road — Real Experience and Tips Lifestyle © Kopaev Alex
Article

Life in a Campervan: 2 Years on the Road — Real Experience and Tips

Two years on the road with a cat named Zhuzu — and not a single day of wanting to go back. We break down life in a camper van: where to find water, how heating works, what to do about electricity, and where to look for overnight spots. 7 countries, hundreds of places, and an honest account — from the mountain roads of Turkey to the coastline of Montenegro.

Read more

You May Be Interested

All News
Damage Issue with Camper Roadsurfer Incidents © ocu.org
ES Spain

Damage Issue with Camper Roadsurfer

A customer of Roadsurfer reported a disputed charge of €199 for damages that he claims were already present upon pickup. He provided a video taken at the time of pickup showing scratches on the right door. The company deducted €199 for repairs but has not refunded the full deposit of €1,100, returning only €901. The customer also noted that he did not receive a promised call from a company representative to resolve the issue.

Source: ocu.org SPA
Complaint against INDIE CAMPERS and no reviews for Globecar 2026 Lifestyle © ocu.org
ES Spain

Complaint against INDIE CAMPERS and no reviews for Globecar 2026

A customer filed a complaint against INDIE CAMPERS due to a faulty caravan and a delayed handover. The rented travel trailer had broken curtains, malfunctioning heating, gas system, and refrigerator, and half of the paid chemical tablets were missing. The handover was delayed by an hour, preventing proper inspection, and upon return, the customer was charged for mirror damage allegedly not covered by the premium insurance.

Source: ocu.org SPA
Indie Campers customer unable to cancel booking for campervan not received Lifestyle © ocu.org
IT Italy

Indie Campers customer unable to cancel booking for campervan not received

A customer filed a complaint against Indie Campers after a failed campervan rental at Milan Malpensa on June 1, 2026. The company delayed pickup by two hours, provided a different vehicle (manual instead of automatic), omitted the paid bedding kit, and the trunk key broke on first use. The customer could not start the trip and demanded a full refund, but the company did not respond.

Source: ocu.org SPA

News from Spain

All News
Customer accuses Roadsurfer of charging for pre-existing damage Incidents © ocu.org
ES Spain

Customer accuses Roadsurfer of charging for pre-existing damage

A customer who rented a motorhome from Roadsurfer from June 16 to 27, 2026, claims the company is trying to charge for damage that existed before the rental. During pickup in Viladecans, the awning was found to deploy unevenly and had a broken support leg held together with worn duct tape. Employee Leonardo noted this on his tablet, but the company's first damage assessment attributed the awning damage to the customer. The customer provided timestamped photos, yet Roadsurfer demands payment for the awning and a broken rear light (€715 for the part and €406 for labor), threatening legal action. The company lacks a customer service phone number, does not return deposits, and does not cover awning damage under any of its three insurance plans.

Source: ocu.org SPA
Camping in Spain: What travelers need to know about wildfires and crime Lifestyle © CamperStyle.de
ES Spain

Camping in Spain: What travelers need to know about wildfires and crime

Germany's Foreign Office has updated travel advice for Spain, highlighting risks for motorhome and caravan users. Key threats include theft on highways (especially the A7) and wildfires that recently killed 12 people in Andalusia. Drivers are advised not to stop on the hard shoulder if signaled falsely about a breakdown, and to evacuate immediately when ordered. Since 2026, Spanish-registered vehicles must carry a V-16 emergency light, but foreign vehicles may still use a warning triangle.

Source: CamperStyle.de DEU
Slow travel through Spain: why more people choose the road over the plane Lifestyle © SpaniaPosten | Nyheter fra Alicante, Malaga, Gran Canaria - Siste nytt fra Torrevieja, Marbella, Albir, Fuengirola, Guardamar, Alfaz m.m.
ES Spain

Slow travel through Spain: why more people choose the road over the plane

An increasing number of travelers are opting to reach Spain by car or motorhome rather than by plane, making the journey itself part of the holiday. This approach allows a gradual experience of changing landscapes and climate, and offers more freedom in route planning. Short stops in small towns and local markets become key parts of the trip, while a flexible schedule reduces dependence on the clock. For longer journeys, this provides more space and independence, especially when using a caravan.

Source: SpaniaPosten | Nyheter fra Alicante, Malaga, Gran Canaria - Siste nytt fra Torrevieja, Marbella, Albir, Fuengirola, Guardamar, Alfaz m.m. NOR
Buying a motorhome for the first time: key points to avoid mistakes Lifestyle © Autopista
ES Spain

Buying a motorhome for the first time: key points to avoid mistakes

Buying a motorhome for the first time requires evaluating more than just price and interior layout. Weight, homologation, history, fuel consumption, insurance, actual use, and documentation must be checked, as a poor choice can lead to ongoing costs. The key is deciding how it will be used: weekend trips, long journeys, family routes, or autonomous overnight stays. This determines size, bed type, tank capacity, auxiliary battery, and driving license requirements.

Source: Autopista SPA

Install OpenVan.camp

Get quick access and offline reading.

Install on iOS

  1. 1 Tap Share in Safari.
  2. 2 Choose "Add to Home Screen".
  3. 3 Confirm by tapping Add.

Already installed

The app is already installed on this device.

Install from browser menu

Use your browser menu to install or add to home screen.

→ Glossary