Camper van rental company owner Akiko Matsumoto criticizes her own business practices. Employees point to her excessive leniency towards customers, leading to financial losses from waiving late fees, writing off portions of ETC and fuel bills, and relying on manual record-keeping instead of digital systems.
OpenVan.campβ
World of motorhomes — here
OpenVan.campβ
World of motorhomes — here
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